Profiles in patient safety: A "perfect storm" in the emergency department

NA-SG-Error Producing Conditions

NA (ED)

Correct and rapid diagnosis is pivotal to the practice of emergency medicine, yet the chaotic and ill-structured emergency department environment is fertile ground   for the commission of diagnostic error. Errors may result from specific error-producing conditions (EPCs) or, more frequently, from an interaction between such conditions. These EPCs are often expedient and serve to shorten the decision making process in a high-pressure environment. Recognizing that they will inevitably exist, it is important for clinicians to understand and manage their dangers. The authors present a case of delayed diagnosis resulting from the interaction of a number of EPCs that produced a ‘‘perfect’’ situation to produce a missed or delayed diagnosis. They offer practical suggestions whereby clinicians may decrease their chances of becoming victims of these influences.


Authors: Samuel G. Campbell, Pat Croskerry, William F. Bond

Samuel G. Campbell - samuel.campbell@nshealth.ca

Planning/Thinking

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